Customer Comments

We value your opinion about our new site, please leave us your comments and suggestions.

My order has just arrived, and I'm thrilled to bits with it. These are the initials of all my grandchildren which will be displayed on the wall and greatly admired. Thank you.

Carol May 2017

 I love all your products ! Ella January 2017

The painting on the floral hearts is beautiful  Sofia January 2017

Our large 43cm gold letters arrived safely today - I can't believe how lovely they look . Ruth November 2016

Thank you so much! New letter arrived today. What fantastic customer service, delighted! Claire February 2016

     Hi Thanks so much for a really fast delivery of my letters especially with the Xmas post. Is there anywhere I can give you a good review of your excellent service? Lorraine  December 2014

Received our order today,first class service and product,we now have the names of our two grand children on the kitchen wall,it's added a touch of class to the room. Many thanks 

Tim and Gina October 2013

I just happened upon your website one day recently but I'm so glad that I did! I love the pine trunk I ordered and it came promptly and well wrapped. The chopping board looks great too and will be a real centre piece in our new kitchen. Thanks so much!
Anne August 2013

Hi, This is just to say a big thank you for the lovely hand painted wooden hearts I received today. I ordered a selection from your sale section to display at my wedding next year (stocking up early!) and wanted to let you know how impressed I am with the speed of delivery, communication and of course the beautiful hearts themselves - they have exceeded expectations! Thank you, Laura
Laura  April 2013

Thank you so much - excellent customer service very much appreciated
Amy Nov 2012

Thank you, what great service .
Bronagh Aug 2012

Thank you very much, I must say I am very impressed with your services and promptness and how user friendly your web site was. I shall be telling all my friends !!!
Thank you once again
Denise July 2012

Just a wee email to thank you for your support and customer service yesterday. The table was delivered last night exactly as I requested, the couriers were fantastic and carried the table up from the street to my flat up three flights of stairs, without a moan, I think there were a few groans though. I am delighted with the table it looks even better in reality. Can’t wait to show it off…
It was a bit manic getting it organised at such short notice but I am so happy the way everything worked out.
Mhairi May 2012

thanks for prompt reply,love website and all your products.
thanks again from a very happy customer.x
Patricia April 2012

Thank you so much for replying to me so quickly, I really appreciate it as I am delivering the gift this evening. Also thank you so much for the image you kindly created, it is very similar to the one I previously saw. I am very impressed with your customer services as I was the last time I spoke to one of your colleagues.
Jane March 2012

Wow! The letters I ordered are simply lovely! Even better than expected. They are boxed beautifully which is a bonus as I am buying them as Christmas gifts. Definitely a web site for unusual presents. Mmmm, now what else can I buy??
Gena October 2011

Thank you for your help. The Wooden letters I ordered are fantastic and I will definitely be ordering from you again in the future due to the helpfulness and quality of the product.
Sarah March 2011

Ola, very beautiful intricate detailed pebble paper weights. I had one with a letter "B" on for my hubby. Excellent website!! Thankyou
Miranda March 2011

This is the first time i've used your website but I will definately be using it again. Letters are fab and received this morning in perfect condition. Thank you.
Tania January 2011

That's great customer service, and will ensure repeat custom.
My niece loved her wooden 'M' for her bedroom wall!
Kate December 2010

Just to say many thanks for sending the replacement "&". Arrived in time for Christmas - great customer service - much appreciated.
Ed December 201

Many thanks for the prompt delivery of my letters received today. A very efficient service!
Rosemary December 2010
I came upon your site by chance and I think your products are fabulous!
Matti December 2010

Hi, brilliant website and brillant service. I recieved my order yesterday and am extremely pleased! The letters are even better than I expected and the packaging was superb.
Maria 25th November 2010

If you do not mind me saying, I find the whole idea and presentation of your company to be unusually amazing.
Paul, arc plc at Pinewood Studios 13th October 2010

great site,love the ease of the graffiti wall.
Julie 14th September 2010

Thank you very much for your prompt service, parcel was received on Saturday. I am very pleased with the letters which have taken pride of place in my dining room, hence my choice of D I N E. I have already received very flattering comments regarding them, expect other orders from admiring friends and relatives! We managed to fix to the wall using double sided sticky pads which so far have been very successful. Once again, thanks very much for the excellent service.
Fiona 5th August 2010

easy to negotiate, detailed information, excellent graphics.
Kay 4th August 2010

Many thanks for a brilliant service. The lovely hearts arrived the day after ordering! I am very impressed.
Julia 22nd July 2010

Many thanks for my lovely things. Brilliant service as usual.
Lynne 27th June 2010

I am so pleased I found you! Been looking for white letters for ages that were suitable for my off white, country kitchen. Really well designed site too
Lorraine 25th June

Dear Posh Graffiti....many thanks for my order which arrived safely and speedily this afternoon....I really appreciated the care you'd taken to use bio-degradeable packaging....many thanks
Elizabeth 14th April 2010

Many thanks! I returned from holiday to find the letters I ordered waiting for me, they are lovely and just the quality that I was looking for - be assured, I will be back for more!
Erica 13th March 2010

What a brilliant idea the Graffiti Wall is! It made it so much easier to decide which letter scheme looked best. I can't wait to receive my letters now!
Tanya 24th January 2010

Would just like to say what a fab service! Received my order this morning. The packaging was almost as pleasing as the product!! Very Happy, thank you
Jane 22nd December 2009

Dear Posh Graffiti,Thank you!!!
My order has arrived very promptly, and beautifully packaged, and I am very happy!
Jacqui from Hertfordshire 3rd December 2009


I have received my order and just wanted to say thank-you very much for the speedy response! Having been lt down by another mail order company ordering with POSH has been a breeze.
Many thanks
Nicola from London 2nd December 2009

Received my letters this morning. They are just what I was looking for
Thankyou. No hesitation in placing a order with you again first class service.Thank's
Jill from Aberdeenshire 19th November 2009

Hi There, I would just like to say a very big thankyou for my order. It arrived on Tuesday and I only ordered them on Sunday. They were the letters that said B. A. T. H. also the open heart.I have told all my friends about your shop, and I will be ordering more very soon.Thanks once again.
Jean from Coventry 2nd November 2009

I just wanted to thank you for a great service. The updates I received and the speed my order arrived have been fantastic. The courier company delivered this morning, and he was very friendly! Many thanks for fab customer service, will definately be using you again and recommending you to friends.
Leonie from Essex 22nd October 2009

Great site. Really easy to use. And there are some fantastic products on here too.
Emma 16th September 2009

Inspiring goods and beautiful website, ethical policy is comforting - thanks. Just placed my first order
Sandra 2nd September 2009

The website is fantastic - the graffiti wall is such a good idea and really helps to work out your design - very customer friendly - well done!!!
Lucy 9th August 2009

Wonderful site - one of the best I've used. I particularly like the Graffiti Wall - perhaps some more vivid background colours for the wall would make it even better (I was looking for dark purple!)
Angie 3rd August 2009

I just wanted to say thank you for your excellent service.
I run quite a number of customer service training courses and will be using this example whilst training.
You know what they say .....poor service = tell 10 friends well, believe me this will buck the trend!
Thank you again and I will be recommending you to many many more.
Abi from Gloucester 20th July 2009

A good clear site, nice photography. Interesting and clean. I liked the simplicity which makes it easy to see the merchandise.
Julia 17th May 2009

Just wanted to say a big thank you for all your help with my order yesterday. You are to be congratulated on such a fantastic web site coupled with your fantastic levels of customer service, and I will be raving about you to all my family and friends.
Linda from Kent 7th March 2009

Thank you very much.
I really appreciated your outstanding service in the busy run up to Xmas when you managed to ship an order to me next day against all the odds - it was both an extraordinarily efficient and totally kind act. Thank you.
CAMILLA from Somerset 13th January 2009

I would like to thank you for all the help you have given me in replacing the broken letter which I ordered, and in sending a spare when the first one didn't arrive. Since my last email, I have now received both letters - the first was delivered to a neighbour by mistake and it has just made its way to me at home. I will return the spare one to you. Can you let me know the address to return it to?Once again, thank you for your excellent customer service.
Tracey from Huddersfield 27th November 2008

What brillant service.I very much appreciate that.Just makes me want to come back and buy more! See customer service pays.
Kathy from Bucks 20th November 2008

Good Morning, I just wanted to thank you for my order, which is now in pride of place on my living room wall. The graffiti wall on your website certainly made it far easier to play around with placement, and see what the final design would look like. The letters arrived beautifully packaged, and were of a far superior finish to others that I have seen. I love the way that the light plays on the different angles throughout the day, and am sure that all of my friends will be beating a path to your website shortly!!
Di from Surrey 8th August 2008

Hey I love you website and love your products! I keep seeing you products featured in Ideal Home and getting ideas - trouble is I am running out of wall space! Thanks! x
Claire from Watford 5th August 2008

I have used this site once before to purchase goods. I found it easy to use. Your range of products are very appealing, this is why I have returned, together with a first class efficient service the first time. I have already passed on your website address to friends.
Mrs Allman from Warwickshire 4th August 2008

Well, the letters have arrived and I have already wrapped and given them to my wife … I couldn’t wait long … I was so excited about them. She was thrilled and we have already put them in place and they look fantastic.Thank you so much for arranging to get these letters for me. They were posted to me so quickly after payment; I couldn’t believe it when I received then next day. I have told my friends all about your great site and great customer service … I just hope that you will get some business from my friends in the future.I will certainly pop back to Posh Graffiti again to make additional purchases.
Neil – 21st April 2008

What a lovely website. Loads of unusual gifts and ideas. Ordering is very easy and quick. Well done!
Pat from Kent 17th April 2008

Received order and letters are better than I expected. My wall looks fab!
Marie from Tyne & Wear 12th February 2008

Hi there, my reason for contacting you is that I recently placed an order with you for wooden letters for my son, I received the order today and just wanted to tell you that I am so pleased with them. They are beautiful and will definitely be placing another order. I seen Emily Readett-Bayley's home featured in 25 Beautiful Homes and thought the wooden letters were very eye catching.
Thank you for an excellent service and very quick delivery.
Clare from Cleveland 5th February 2008

Many thanks for the replacement letter which arrived in perfect condition today. Thank you also for the excellent customer service.
Tina from Herts 15th December 2007

Fabulous website, saw the feature in the Daily Mail supplement mag YOU. Will be telling all my friends about it.
Natalie from Lincolnshire 9th December 2007

A very easy site to use and what a pleasure to order online - your despatch is so quick and I love the products. Everyone is getting one for Christmas = thank you
Kate from the Isle of Wight 6th December 2007

Received items and we are very pleased with product, looks great on our kitchen wall.
Caroline from London 1st December 2007

I've just received my order - the letters that I ordered for Christmas are EXACTLY what I was hoping for - and delivered so promptly! How wonderful to deal with a company that promises great things and then DELIVERS! Well done, my grateful thanks to you all for your efficiency.
Teresa from Lincolnshire 19 November 2007

Very easy to order and look through thank you
Allan from Southampton 10th November 2007