Before you can place an order you will need to create an account which only takes a few moments and then you will be able to securely store your details for future orders.

After placing the order you will receive an order confirmation email. If you do not receive this email, then for some reason your order is incomplete and will not be able to be processed. You will be notified of this by email at a later date.

You will receive a further email when your parcel has been despatched from the warehouse.

Payment

We accept Visa, Mastercard, Solo, Maestro and Visa Debit/Delta. (Please do not email us your credit card details)

We use SEC pay, the UK’s leading independent payment service provider. You can be assured that your card details are securely encrypted during transport over the internet so no one can access your card information. The card details are only transported to our bank to authorize your purchase. The actual money is taken when the goods are despatched.

You can also pay by cheque if you prefer. Please make cheques payable to Emily Readett-Bayley Online Ltd

Stock Availability

We try to hold stock of all products but as everything is handmade on the other side of the world we do sometimes sell out of certain letters or sell out of Christmas Decorations! This year to minimize our CARBON FOOTPRINT we are limiting the amount of stock we bring in by air cargo. Please bear this in mind when ordering.